Frequently asked questions
- 01
No, our guests chose to stay at our selected spaces at a premium price for a short period of time; Oak and Ash collect any residual amounts over the agreed upon rent.
- 02
We are professionals operating a business that generates revenue. Meaning that your rent is the cost of doing business. In addition to our business signing your lease, we will personally guarantee rent.
Maintaining a good relationship is our goal as it allows our business to thrive. We have every intention on being the last tenant you ever have.
- 03
Our working and traveling guests can stay anywhere from 5 days to several months. A lot of this depends upon the occupation of the guest and seasonality. Many are remote workers or contractors that will stay for as long as 2-3 months.
- 04
Security is of the utmost importance to us. With your permission, we will install a Wi-Fi enabled security camera on the exterior of the building to ensure then guest is not accompanied by any unwarranted persons.
- 05
Many of the platforms we utilize perform background checks and ID verification. We are then provided this information from each inquiry we receive and personally accept or decline visitors. In addition, we ask each guest the reason for their stay, and take their story into consideration.
It is in our best interest to ensure both a professional and safe experience for everyone involved since our company’s reputations is always on the line.
- 06
We market our locations on several travel booking sites including: Furnished Finder, Booking, Airbnb, Travel Nurse Housing, Corporate Housing, and more. These are simply OTA platforms (Online Travel Agencies), and are used as a medium between us and our elected guests.
We market units to corporate travelers, traveling nurses, leisure tourists, and people traveling for business and work on a multitude of marketing channels, all using our secure screening methods.
- 07
We do everything in our power to avoid parties or large events on all our properties we manage to ensure everything remains immaculate. It is in our business best interest to keep each rental in perfect shape. If it is not we experience downtimes and lose out on revenue. In addition we lose our reputation on the platforms we utilize and lose out on quality stays.
To avoid this, we have noise detectors monitoring the units. If noises reach a certain decibel level, our team is alerted and we will dispatch members to the building and request guest(s) leave. We have zero intentions of allowing this to happen, however, should any damages occur they will be resolved by us.
This is extremely rare.